Privacy Policy
Last updated August 30, 2017
SIMPLE SOLUTIONS FM LLC (collectively referred to in this Privacy Policy as “Simple Solutions FM”, “we”, “us” or “our”) recognize the importance of protecting your privacy. We provide this Privacy Policy (“Policy”) to describe our information collection, usage, and disclosure practices. Except as described in this Policy, the Policy applies to any and all websites and applications made available by us where this Policy is posted. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.
Information We Collect
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, Organization or other details to help you with your experience.
Information You Provide Directly to Us
- When you request information from us.
- When you fill out a form or enter information on our site.
- When you subscribe to a newsletter.
- When you register for one of our events or promotions.
- When you download software.
- When you register for our products or services.
- When you purchase one of our products or services.
- When you otherwise communicate with us.
The information that you provide directly to us may include, but is not limited to:
- Name
- Organization
- Email, Phone
- Address, City, State, Zip Code, Country
We may also collect information about you through any of our affiliates or through non-affiliated third parties, including without limitation:
- Business partners
- Existing and historical clients
Do we use 'cookies'?
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
How do we use your information?
We may use the information we collect from you in the following ways:
- For the purposes of which you provided it.
- To enable you to register for products and other offerings, including but not limited to, online web classes, webcasts, and subscriptions.
- To provide you with email newsletters.
- To administer surveys, contests, sweepstakes, or promotions.
- To improve and maintain our services, and for product development.
- To customize the content and/or layout of our website.
- For customer support and to respond to your inquiries.
- To contact you about goods or services that may interest you.
- For analytics and marketing, including tailored advertising.
- To resolve disputes or to protect ourselves and other users of our website, products, or services.
- To enforce any legal terms that govern your use of our website, products, or services.
Personalized Content and Advertising
We do not use Google AdSense Advertising on our website.
Online Analytics
We may use third-party web analytics services on our website, such as those of Google Analytics. These service providers use the sort of technology previously described in the Information We Collect section to help us analyze how users use our website, including by noting the third-party website from which you arrive. The information (including your IP address) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the website. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
Your Choices Regarding Our Communications With You
If you do not want to receive mail or email from us in the future, you may let us know by sending us a letter at the appropriate address shown in the Contact Us section below. Recipients of our email and newsletters can unsubscribe using the instructions listed at the end of the email/newsletter.
By providing us with your phone number, you expressly permit us, or someone designated by us, to contact you at the phone number provided.
By supplying us with a mailing address, you agree to receive information and occasional offers from Simple Solutions FM with information on new products and services of interest. If you do not want to receive such mailings, you may notify us through the address shown in the Contact Us section below. To ensure that your information is properly removed from our database, please provide us with your full name, company name (if applicable), delivery address, city, state, ZIP, and email address. Please note that we will endeavor to implement your permission requests within a reasonable time, although for a time you may continue to receive mailings, etc., transmitted based on information released prior to the implementation of your request. In addition, please note that even after such request is implemented, you will continue to receive information directly related to the products or services for which you purchased (or which you otherwise agreed to receive), so you always are kept informed.
Children Online Privacy Protection ACT (COPPA)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
- Our Products and Services are not designed for children under 13.
- We do not specifically market to children under the age of 13 years old.
Security
We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect, process and store and the current state of technology. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that information that we collect will never be disclosed in a manner that is inconsistent with this Policy.
Third-Party Links
Our website contains links to other sites or services provided by third parties. Simple Solutions FM is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect information from you.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
California Online Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: Education Foundation Consumer Federation of California.
California Do-Not-Track Statement
Simple Solutions FM is committed to providing you with meaningful choices about the information collected through our website for third party purposes. That is why we have provided opt-out links below. However, we do not currently recognize or respond to browser-initiated Do-Not-Track signals, as the Internet industry is currently still working on Do-Not-Track standards, implementations and solutions.
Opt-Out Links
- Google opt-out Ads: https://adssettings.google.com/u/0/authenticated
- Google opt-out link: https://tools.google.com/dlpage/gaoptout
- NAI "Customer Opt-out" link: https://optout.networkadvertising.org/#!/
- DAA opt-out link: https://optout.aboutads.info/#!/
- TRUSTe opt-out link: https://preferences-mgr.truste.com/
Third-party behavioral tracking
It is also important to note that we do not allow third-party behavioral tracking.
Changes To This Policy
If we change our Privacy Policy, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes. Your continued use of the website following the posting of changes to this Policy will mean you accept those changes.
Contact Us
For questions about this Privacy Policy, contact:
Simple Solutions FM
630 Liberty Square Road
Boxborough, MA 01719