EvolveFM Operations & Maintenance Management
EvolveFM Operations & Maintenance Management
delivers functionality for your everyday operations and maintenance
management needs. The CMMS tools available in the EvolveFM Operations &
Maintenance module have been designed to assist a maintenance department
with their primary responsibilities:
- Fix things that need repair
- Prevent things from breaking
How you implement the CMMS tools in EvolveFM should reflect the way your maintenance
department operates. Whether your organization prefers an automated
based system that gets a service request into the hands of a
technician automatically, or a more manual system where Call Center personnel
or supervisors make decisions about when and who handles a particular
order, EvolveFM Operations & Maintenance is a great fit.
Integrating CMMS & CAFM
(Computerized Maintenance Management System) functions and tools in
EvolveFM are seamlessly
integrated with the CAFM (Computer Aided Facilities Management) features
in the EvolveFM Space & Assets module making it quick & easy to create service requests or work orders directly from
your interactive drawings. This integration of CMMS & CAFM
pulls together the assets, locations, and labor that your maintenance
people need to do their job.
The EvolveFM Operations & Maintenance module includes
three components to help you and your maintenance staff better manage your
- Requester Component
The EvolveFM Requester component
provides a simple web form that anyone with web access and proper
permissions can use to
submit service requests. The details contained in the service request
form can be controlled by your EvolveFM system administrator during
set up. The Requester component includes an automatic activity feed to
keep the requester informed of the status and progress of their
- Call Center Component
The EvolveFM Call Center component
is designed for organizations that employ a call center to take
service requests. Similar to the Requester component, call center
staff use an online form to create and manage service requests
and funnel them to into the EvolveFM Maintenance component where work
orders are managed. The Call Center component includes an automatic
activity feed to keep Call Center personnel informed of the status
and progress of all service requests.
- Maintenance component
The EvolveFM Maintenance component
allows your team to review and create service requests and
efficiently prioritize, generate, assign resources, and manage each
on-demand work order until it is closed. In addition to
on-demand maintenance, the EvolveFM Maintenance component allows you
to create and manage all your preventive and scheduled
maintenance routines and schedules. You can assign your
scheduled maintenance requests to a single asset, or add multiple
assets if needed. Your scheduled maintenance requests can be automatically generated in advance of their
due date and be made available for assignment and review.
- Track Work
Track all work order history
associated to your assets (equipment, artwork,
furniture, etc.) and locations (properties, buildings,
floors, spaces) in EvolveFM.
- Submit Service Requests Online
Using a simple web form, anyone with web access
and proper permissions can submit service requests to have
work performed within the facility.
- Submit, Collect, & Manage Move Requests
Users with web access and proper permissions can
submit a move request to move into another space within
the facility. If the request is approved, the request is
automatically added to a Move List that is used to plan,
manage, and simultaneously execute multiple moves.
- Employ a Call Center
For organizations that employ a call center to
take service requests, call center staff
can use online forms to create and manage service requests
and funnel them to the supervisors and/or technicians
responsible for the work.
- Automatically Monitor & Track the Status
Once a service request is submitted, an
automated activity feed keeps the requester informed of
the status of their service requests allowing them to
view and track all activity related to them.
- Create On Demand Work Orders
Create On Demand work orders and efficiently prioritize,
assign resources, and manage each work order until it is
- Automatically Generate Preventive Maintenance
(PM) Work Orders
Create scheduled maintenance routines that automatically
generate work orders in accordance to their assigned schedule.
PM work orders can be generated in advance of their due
date and made available for assignment and review.
- Automatically Route Service Requests & Work
Based on administrator preferences, each submitted service
request or work order can be either manually or automatically
routed to the technician responsible for making the repair.
- Send Email Notifications
Receive automatic email notifications to keep you
informed of change of status, additional comments, or when
a work order's completion date is coming due. Send email
notifications to stakeholders who need to be kept informed.
- Track Labor, Time, & Material Costs
Track all labor, time, and material costs associated
with a work order.
- Link related work orders
The ability to link and group work orders allows
for more efficient assignment of work to be done.
- Attach Documents to Work Orders
For quick reference attach images, or documents
such as operating manuals, safety instructions, or specifications
to any work order.
- View Overdue Work & Manage your Work Order
View overdue work and easily sort/filter work orders
by due date, technician, location, asset, trade, priority,
- View & Report Work Orders in Progress
Activity feeds, data grids, and reporting capability
allows management to see what work has yet to be completed
and how old that work is.
- Case Studies
- Install Options
- Release Notes
The Ohio State University Improves Customer Service and Reduces Annual
Facilities Software Cost by 50% with EvolveFM...
"From a cost of software perspective, we are saving well over 50% annually
compared to what we would have spent to try and sustain the enterprise IWMS solution
we initially acquired. And our users love EvolveFM!
Joe Porostosky, Senior Manager, Facilities Information and Technology Services,
The Ohio State University Read More
Dartmouth-Hitchcock Medical Center, a leader in academic medicine, needed to replace their FMDesktop CAFM system with an application that was
easy to use and adaptable to future needs... "Our objective was to replace FMDesktop with a new application that would allow
us to continue to support the reporting needs of the engineering, finance, and facility management
Andrew Houghton, Project Design Manager, Dartmouth-Hitchcock Read More
EvolveFM's installation options are scalable to meet your organization's needs.
- Standalone PC
- Single Server
- Dual Servers
- Cloud Hosted
EvolveFM System Requirements.
- CLIENT: IE 8 or higher, Adobe Flash
- IIS SERVER: IIS Server 6 or later, .NET 4.5 or higher, Adobe Flash Player Active X (for IE) v10.1+
- SQL SERVER: Operating System: Microsoft Windows server 2003 or later, SQL Server 2008 r2 or higher
August 2014 - Move Management Module released
March 2014 - Enhancements to Drawings and Dynamic Spreadsheets
EvolveFM is fully browser based allowing access through your
corporate network, or the internet.
Functional Group Security & user based permissions allow you to control
access to features & data via a user's login credentials.
EvolveFM fits any size organization - from those looking
to manage a single building to organizations with over 100,000,000 SF of space to
EvolveFM competes functionally with products 2x - 5x its price. EvolveFM
has everything you need and nothing you don't.
We're Here to Help
Simple Solutions FM offers facilities management software &
service solutions that will help you make informed decisions about the space you
occupy and the facilities you manage.
Please contact Simple Solutions FM with technical
questions, a free consultation, or for a product demonstration and pricing
Call us today - 978.263.9911
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